Dtc Customer Service

857

Hourly: $18.50 - $20.43; bonus/equity: not specifi...
High school degree or equivalent
1-5 years consumer service experience
Proficient in microsoft office products
The Consumer Service Rep provides prompt and courteous support to consumers by answering requests concerning products, shipments, and deliveries

Job Summary

  • The Consumer Service Rep provides prompt and courteous support to consumers by answering requests concerning products, shipments, and deliveries.
  • This position requires a positive individual who can give consumers confidence in the company's products, people, and processes while addressing inquiries professionally.
  • The role offers a competitive salary ranging from $18.50 to $20.43 per hour along with comprehensive benefits including medical, dental, vision, 401K, and gear discounts.

Matching Summary

The Consumer Service Rep provides prompt and courteous support to consumers by answering requests concerning products, shipments, and deliveries.

Salary

Hourly: $18.50 - $20.43; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • High school degree or equivalent
  • 1-5 years consumer service experience
  • Proficient in Microsoft Office products
  • Strong verbal and written communication skills
  • Ability to multi-task and prioritize tasks

Nice-to-have

  • SAP software experience
  • Knowledge of sporting goods equipment
  • Experience with call center operations
  • Positive individual with customer focus
  • Problem-solving aptitude

Key Requirements

  • High school degree required
  • Minimum 1-5 years consumer service experience desired
  • Computer aptitude test required during interview
  • Problem-solving test required during interview

Work Rights

Not specified

Tailored Resume

Cover Letter