Senior Customer Support Engineer - Ha Technology

GE VERNOVA

KSA, Saudi Arabia
Troubleshoot customer issues
Implement corrective actions
Risk mitigation strategies
Will lead all aspects of working with customers & internal teams to troubleshoot issues, perform investigations, implement corrective actions and develop risk mitigation strategies across the PS portfolio of Balance of Plant products

Job Summary

  • Will lead all aspects of working with customers & internal teams to troubleshoot issues, perform investigations, implement corrective actions and develop risk mitigation strategies across the PS portfolio of Balance of Plant products.
  • Provide engineering leadership and technical guidance new installation, outage and upgrades and Plant operations to meet safety, quality, and timeliness goals.
  • Support customer technical review meetings and present recommendations to champion GE's commitment technical solution.

Matching Summary

Will lead all aspects of working with customers & internal teams to troubleshoot issues, perform investigations, implement corrective actions and develop risk mitigation strategies across the PS portfolio of Balance of Plant products.

Skills & Requirements

Must-have

  • Troubleshoot customer issues
  • Implement corrective actions
  • Risk mitigation strategies
  • HA units
  • Power plant design and upgrades

Nice-to-have

  • Matrix leadership environment
  • Global, matrix organization
  • Timely and sound decisions
  • Flexible to work off hours

Key Requirements

  • Bachelors’ degree in Engineering
  • Minimum 8 years of experience
  • Working knowledge of HA technology
  • Ability to travel 25-50%

Work Rights

Not specified

Tailored Resume

Cover Letter