Support Specialist

Revyse

Remote
Remote
Software support in tech environment
Ticket triage and queue management
Technical documentation experience
Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform

Job Summary

  • Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform.
  • The Support Specialist will manage inbound support tickets, collaborate across teams to escalate and document issues, assist onboarding, and maintain product documentation.
  • The company offers a collaborative remote-forward work environment with a passionate team focused on transparency, accountability, and meaningful industry impact.

Matching Summary

Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform.

Skills & Requirements

Must-have

  • software support in tech environment
  • ticket triage and queue management
  • technical documentation experience
  • helpdesk and project management tools
  • strong organizational skills
  • attention to detail
  • remote work capability

Nice-to-have

  • multifamily domain knowledge
  • entrepreneurial generalist mindset
  • proactive and detail-oriented
  • collaborative communication skills
  • ability to translate technical concepts
  • startup environment adaptability

Key Requirements

  • 2+ years relevant experience preferred
  • experience in software support or customer service
  • strong problem-solving skills
  • great written and verbal communication
  • experience with Notion and Zendesk

Work Rights

Not specified

Tailored Resume

Cover Letter