Field Engineering Specialist- Scranton, Pennsylvania

Roche UK

Scranton, Pennsylvania, US
Base: 71,100-132,000; bonus/equity: discretionary ...
Technical repair and installation
On-site service and repair
Diagnose system failures
As a Field Engineering Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche-assigned product lines, and provide valued service to your laboratory customers in an assigned territory

Job Summary

  • As a Field Engineering Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche-assigned product lines, and provide valued service to your laboratory customers in an assigned territory.
  • The Roche Support Network group is committed to providing industry-defining support to its customers.
  • Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

Matching Summary

As a Field Engineering Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche-assigned product lines, and provide valued service to your laboratory customers in an assigned territory.

Salary

Base: 71,100-132,000; Bonus/Equity: Discretionary annual bonus may be available; Benefits: Benefits detailed at link provided

Skills & Requirements

Must-have

  • Technical repair and installation
  • On-site service and repair
  • Diagnose system failures
  • Customer service and satisfaction
  • Product failure analysis

Nice-to-have

  • Embraced for unique qualities
  • Open dialogue and genuine connections
  • Empowerment and respect
  • Internal technical resource
  • Positive and productive communication

Key Requirements

  • High school diploma and 2 years technical school or equivalent
  • 5 years progressive experience repairing hardware/software/networking
  • Bachelor's degree plus 1-2 years experience
  • Successfully training or certification
  • Ability to travel including overnight travel

Work Rights

Not specified

Tailored Resume

Cover Letter