Customer Success Manager - North America

Camunda

United States
Base: $119,600.00 to $192,800.00 usd; bonus/equity...
Remote
3+ years in b2b software customer success
Experience with enterprise customers
Renewal and expansion forecasting skills
Camunda is seeking a Customer Success Manager for North America to serve as a strategic partner for enterprise customers, focusing on process orchestration and automation. The ideal candidate will have a strong background in Customer Success or Strategic Account Management, with excellent communication skills and a data-driven approach

Job Summary

  • Camunda is a leader in enterprise agentic automation, helping over 700 innovators slash time-to-value from months to days.
  • The role involves owning a portfolio of enterprise customers as their primary strategic partner from onboarding through renewal.
  • Employees enjoy flexible remote work, a home office budget, and up to $1,000 annually for professional learning.

Matching Summary

Match Score: 85

Camunda is seeking a Customer Success Manager for North America to serve as a strategic partner for enterprise customers, focusing on process orchestration and automation. The ideal candidate will have a strong background in Customer Success or Strategic Account Management, with excellent communication skills and a data-driven approach.

Salary

Base: $119,600.00 to $192,800.00 USD; Bonus/Equity: Variable target included in Total Target Cash plus Virtual Stock Option Plan; Benefits: Remote flexibility, health coverage, and $1,000 annual learning stipend

Skills & Requirements

Must-have

  • 3+ years in B2B software Customer Success
  • Experience with enterprise customers
  • Renewal and expansion forecasting skills
  • Data-driven decision making capabilities
  • Cross-functional stakeholder management

Nice-to-have

  • Familiarity with orchestration or automation domains
  • Hands-on experience with Salesforce or Gainsight
  • Track record of mentoring peers and shaping playbooks
  • Ability to work closely with technical counterparts
  • Experience managing complex books of business

Key Requirements

  • 3+ years in Customer Success or Strategic Account Management
  • Proven experience with recurring revenue models
  • Strong communication skills for remote environments

Work Rights

Not specified

Tailored Resume

Cover Letter