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WPP is seeking a ServiceNow Product Owner for its Chennai office to lead the transformation of its ServiceNow platform. The role involves redefining the platform from a fragmented system to a streamlined, AI-enabled service model, with a focus on automation and improved service delivery.
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Job Summary
This role is accountable for the end-to-end transformation of ServiceNow at WPP.
You will lead a full reset of the platform, moving from a fragmented, legacy implementation to a clean, standardized, out-of-the-box aligned environment designed for an AI-enabled service model.
The objective is to establish a next-generation service capability, leveraging virtual agents, automation, and agentic AI to significantly reduce manual intervention, improve service quality, and enable scalable operations globally.
Matching Summary
Match Score: 75
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WPP is seeking a ServiceNow Product Owner for its Chennai office to lead the transformation of its ServiceNow platform. The role involves redefining the platform from a fragmented system to a streamlined, AI-enabled service model, with a focus on automation and improved service delivery.
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