The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty
Job Summary
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily.
Our team members are essential to our mission to reshape healthcare through the power of connection.
Matching Summary
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.
Skills & Requirements
Must-have
EMR systems proficiency
Medical terminology knowledge
Insurance practices knowledge
Basic arithmetic skills
Professional and welcoming demeanor
Nice-to-have
Compassionate community member
Innovating value-based care
Leveraging integrated applications
Patient comfort assistance
Key Requirements
High School Diploma/Equivalency required
Current BLS certification preferred
Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
Proficient in computer programs and applications including Outlook and practice EMR systems