Head Butler

Hotel Chadstone Melbourne MGallery

Seychelles
On-site
Butler service department sops
Opera pms knowledge
Raffles brand standards
The Head Butler is responsible for managing the Butler team, carrying out managerial duties, and achieving targets

Job Summary

  • The Head Butler is responsible for managing the Butler team, carrying out managerial duties, and achieving targets.
  • This role requires a thorough knowledge of all SOPs for Butler Service, local regulations, Opera PMS, and Raffles Brand Standards, LQA, and Forbes quality standards.
  • The company offers spectacular colleague accommodation, world-class facilities, transportation, uniforms, meals, and boat tickets, along with excellent career development opportunities.

Matching Summary

The Head Butler is responsible for managing the Butler team, carrying out managerial duties, and achieving targets.

Skills & Requirements

Must-have

  • Butler Service department SOPs
  • Opera PMS knowledge
  • Raffles Brand Standards
  • Forbes and LQA standards
  • guest needs exceeded
  • prompt, cordial attention
  • personal recognition

Nice-to-have

  • open and sincere communication
  • individualized approach to motivation
  • transfer of knowledge and responsibility
  • anticipate moments that create unforgettable experiences
  • future leader
  • people & customer oriented

Key Requirements

  • Minimum 5 years experience as Head Butler
  • Degree in Hotel Management is an asset
  • Oral and written fluency in English
  • Knowledge of other languages
  • Ability to motivate and lead
  • Committed, flexible & ability to adapt

Work Rights

Not specified

Tailored Resume

Cover Letter