Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset
Job Summary
Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset.
The role involves monitoring indemnity referral and complaints mailboxes, ensuring evidence is collated, analysed, and decisions are delivered within agreed SLAs.
Howden offers a career that you define, valuing diversity and supporting employees with reasonable adjustments for a better work-life balance.
Matching Summary
Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset.
Skills & Requirements
Must-have
Monitor indemnity referral mailboxes
Collate and analyse evidence
Deliver indemnity decisions within SLA's
Monitor and action complaints mailbox
Acknowledge complaints in line with procedures
Assist Validations Team and Underwriting
Nice-to-have
Collaborate as an international team
No-limits mindset
Drive change at Howden
Positive difference at work and beyond
Flexible working hours
Key Requirements
Proven experience of Motor Underwriting
Experience with claims and/or complaints beneficial