Customer Support Analyst - Dutch Speaker

Mews

Spain, Spain
Not specified; not specified; benefits include unl...
On-site
Native or fluent in english and dutch
Experience working in hotels or saas customer service
Willingness to work shifts 07:00–16:00, 09:00–18:00, 13:00–22:00
Mews is seeking a Dutch-speaking Customer Support Analyst to join their innovative team in Spain. The role involves providing exceptional customer support regarding their hospitality cloud solutions, requiring strong tech-savvy and people skills

Job Summary

  • The role involves demonstrating a unique combination of people skills and tech savvy while helping clients navigate challenges with hospitality cloud solutions.
  • Employees enjoy unlimited paid holiday, participation in the company share program, and flexible hybrid working options.
  • Mews is a rapidly growing hotel tech unicorn valued at $2.5 billion that enables revolutionary hospitality brands to accelerate their digital transformation.

Matching Summary

Match Score: 85

Mews is seeking a Dutch-speaking Customer Support Analyst to join their innovative team in Spain. The role involves providing exceptional customer support regarding their hospitality cloud solutions, requiring strong tech-savvy and people skills.

Salary

Not specified; Not specified; Benefits include unlimited paid holiday, parental leave, and company share program

Skills & Requirements

Must-have

  • Native or fluent in English and Dutch
  • Experience working in hotels or SaaS customer service
  • Willingness to work shifts 07:00–16:00, 09:00–18:00, 13:00–22:00

Nice-to-have

  • Experience using Property Management Systems
  • Ability to speak Spanish, French, Italian, German, or Swedish
  • Outgoing social personality ready for global communication

Key Requirements

  • Fluency in English and Dutch required
  • Prior experience in hotel or SaaS customer service roles
  • Availability for rotating shift schedules including early, day, and late shifts

Work Rights

Not specified

Tailored Resume

Cover Letter