The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer
Job Summary
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
This role serves as the voice of the customer during production meetings and partners with Sales and Customer Success to grow sales and enhance the overall customer experience.
The manager will develop unconstrained unit forecasts for the S&OP process and drive team performance towards key metric targets including Order Acknowledgement Cycle Time.
Matching Summary
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
ISO certification adherence
FDA regulatory compliance
S&OP forecasting process
Factory direct customer support
Nice-to-have
Strong leadership and collaboration skills
Process improvement mindset
Exceptional communication abilities
Strategic relationship building
Cross-facility coordination experience
Key Requirements
Minimum 7 years experience in medical device field