The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs
Job Summary
The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
This role will ensure that services delivered are consistent with quality and service standards set as well as being pro-active in informing the improvement of services or alternative ways of working to deliver maximum outcomes.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
Matching Summary
The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
Skills & Requirements
Must-have
front-line service delivery
quality and service standards
customer and participant support
career change guidance
program and provider feedback
Nice-to-have
fostering a learning culture
positive impact on lives
celebrates diversity and inclusion
work-life balance support
Key Requirements
5 years' experience in HR, Career Management, Coaching, Recruitment, or Employment Placement
Degree qualified in HR, Recruitment, Career Management, or similar