Supervisor Public Safety Operations Center - Wi

Advocate Health

Base: $30.70 - $46.05 ph; bonus/equity: not specif...
24x7 operations (with potential for weekend and holiday shifts)
24x7 shift work availability
Security operations center management
Public safety telecommunicator supervision
Advocate Health is seeking a Supervisor for their Public Safety Operations Center to manage the daily operations of the center, including staff supervision, budget management, and system functionality. The ideal candidate should have experience in security operations, strong leadership skills, and the ability to communicate effectively while working in a 24x7 environment

Job Summary

  • The role involves managing the daily 24x7 operations of the Advocate Security Operations Center to protect people, property, and infrastructure.
  • Candidates must supervise Public Safety Telecommunicators, manage shift schedules, and ensure staffing requirements are met while maintaining departmental budgets.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, retirement offerings, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a Supervisor for their Public Safety Operations Center to manage the daily operations of the center, including staff supervision, budget management, and system functionality. The ideal candidate should have experience in security operations, strong leadership skills, and the ability to communicate effectively while working in a 24x7 environment.

Salary

Base: $30.70 - $46.05 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • 24x7 shift work availability
  • Security Operations Center management
  • Public Safety Telecommunicator supervision
  • Alarm monitoring hardware knowledge
  • Incident response protocol coordination

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to type 35-40 wpm
  • Experience with CCTV systems
  • Commitment to diversity and respect
  • Continuous improvement mindset

Key Requirements

  • Associate's Degree in IT or Criminal Justice
  • 3 years experience as front line leader in security dispatch
  • APCO Public Safety Telecommunicator 1 certification within 12 months

Work Rights

Not specified

Tailored Resume

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