Customer Service Representative Ii

Fidelity National Information Services

Not specified; not specified; not specified
Hybrid
High school diploma or ged required
Excellent verbal and written communication skills
Above average computer abilities
Fidelity National Information Services (FIS) is seeking a Customer Service Representative II for their hybrid role, where the candidate will provide exceptional customer support to high-value clients in the fintech sector. The ideal candidate should possess strong communication skills, a high school diploma or GED, and preferably have experience in banking or a high-volume call center

Job Summary

  • The role involves resolving support issues for customers across banking, payments, and investments sectors.
  • Employees will provide excellent customer service to high-value clients while performing account maintenance and processing payments.
  • The company offers always-on learning and development opportunities within a collaborative fintech work environment.

Matching Summary

Match Score: 75

Fidelity National Information Services (FIS) is seeking a Customer Service Representative II for their hybrid role, where the candidate will provide exceptional customer support to high-value clients in the fintech sector. The ideal candidate should possess strong communication skills, a high school diploma or GED, and preferably have experience in banking or a high-volume call center.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Excellent verbal and written communication skills
  • Above average computer abilities
  • Ability to work in a fast-paced environment

Nice-to-have

  • Banking experience preferred
  • High-volume call center experience preferred
  • Inclusive and diverse team culture

Key Requirements

  • High school diploma or GED
  • Entry level position
  • Must be able to work hybrid schedule

Work Rights

Not specified

Tailored Resume

Cover Letter