Patient Service Representative (psr) - Cardiology

Advocate Health

Chicago, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Emr system registration
Patient appointment scheduling
Answering multiple phone lines
Provides efficient, high-quality service to patients for appointments, information on tests, bills, referrals, and other matters

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information on tests, bills, referrals, and other matters.
  • Ensures accurate patient registration, appointment coordination, telephone communication, and resolution of patient inquiries.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and paid time off programs.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information on tests, bills, referrals, and other matters.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • EMR system registration
  • Patient appointment scheduling
  • Answering multiple phone lines
  • Resolving patient billing inquiries
  • Maintaining patient confidentiality
  • Handling difficult callers/customers/patients

Nice-to-have

  • Teamwork and collaboration
  • Adaptability to changing schedules
  • Customer service excellence

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience in a customer service setting
  • Experience handling difficult callers/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter