Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

Comcov

Newman, Western Australia, Australia
Assisting customers with everyday banking
Face-to-face and phone-based channels
Delivering outstanding customer service
This role involves assisting customers with everyday banking needs and complaints via telephone or face-to-face interactions in a multi-channel branch environment

Job Summary

  • This role involves assisting customers with everyday banking needs and complaints via telephone or face-to-face interactions in a multi-channel branch environment.
  • Responsibilities include processing applications for personal loans and credit cards, conducting financial health checks, and using technology to assist customers.
  • The company is seeking individuals passionate about customer service, with a problem-solving attitude and a collaborative spirit, offering continuous training and development.

Matching Summary

This role involves assisting customers with everyday banking needs and complaints via telephone or face-to-face interactions in a multi-channel branch environment.

Skills & Requirements

Must-have

  • Assisting customers with everyday banking
  • Face-to-face and phone-based channels
  • Delivering outstanding customer service
  • Capturing customer feedback and action

Nice-to-have

  • Meaningful conversations with customers
  • Problem solving attitude and curiosity
  • Open approach to learning new things
  • Collaborative team player

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm

Work Rights

Not specified

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