售后技术支持（contractor）

Diversey Inc

Remote
Data detection and equipment maintenance
Product usage support and technical consultation
Troubleshooting equipment or system failures
Provide product usage support and technical consultation to customers, answering questions encountered during use

Job Summary

  • Provide product usage support and technical consultation to customers, answering questions encountered during use.
  • Assist in handling equipment or system failures reported by customers and provide solutions.
  • Coordinate with the team to organize and update after-sales related documents.

Matching Summary

Provide product usage support and technical consultation to customers, answering questions encountered during use.

Skills & Requirements

Must-have

  • data detection and equipment maintenance
  • product usage support and technical consultation
  • troubleshooting equipment or system failures
  • tracking customer issue resolution progress
  • chemical transfer and addition

Nice-to-have

  • strong learning ability and willingness
  • good communication and service awareness
  • basic technical understanding
  • detail-oriented and responsible

Key Requirements

  • 3+ years of relevant work experience
  • Associate's degree or above
  • Paper mill or chemical plant experience preferred
  • Adaptable to flexible work arrangements and ad-hoc tasks

Work Rights

Not specified

Tailored Resume

Cover Letter