Product Operations Analyst - Moneylion

MoneyLion

Kuala Lumpur, Malaysia
Analyze contact drivers
Root cause analysis
Data analytics
You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users

Job Summary

  • You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users.
  • Build and manage data dashboards to track product metrics and unearth key insights.
  • We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.

Matching Summary

You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users.

Skills & Requirements

Must-have

  • Analyze contact drivers
  • Root cause analysis
  • Data analytics
  • Build data dashboards
  • Process improvement
  • SQL proficiency

Nice-to-have

  • Leveraging AI as a teammate
  • Scrappy and customer driven
  • Healthy debate and experimentation
  • Continuous learning
  • Strong interpersonal skills
  • Process-oriented mindset

Key Requirements

  • 3 - 4 years experience
  • Bachelor’s Degree
  • Knowledge of Agile principles
  • Open to meetings after work hours

Work Rights

Not specified

Tailored Resume

Cover Letter