Customer Technical Architect

LogicMonitor

Sydney, Australia
On-site
Technical enablement for customers
Drive technical training curriculum
Understand systems and data flows
Customer Architects ensure the effectiveness and success of the wider Customer Experience and Sales functions by removing technical barriers to success

Job Summary

  • Customer Architects ensure the effectiveness and success of the wider Customer Experience and Sales functions by removing technical barriers to success.
  • They will be responsible for technical enablement, helping ensure our customers have early knowledge of new features and products.
  • An additional goal of this position is to help drive an engaging and results driven technical training curriculum.

Matching Summary

Customer Architects ensure the effectiveness and success of the wider Customer Experience and Sales functions by removing technical barriers to success.

Skills & Requirements

Must-have

  • technical enablement for customers
  • drive technical training curriculum
  • understand systems and data flows
  • deliver API based solutions
  • Linux and/or Windows administration

Nice-to-have

  • customer obsession and agility
  • transform growth and innovation
  • engaging and results driven training

Key Requirements

  • 6+ years experience required
  • Bachelor's degree or equivalent practical experience
  • Significant experience in IT Infrastructure
  • Experience in virtualization or cloud native architectures
  • Experience working with and delivering API based solutions
  • Significant experience in Linux and or Windows/Network administration

Work Rights

Not specified

Tailored Resume

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