Patient Registration - Customer Service Representative

R1 RCM Inc.

Evanston, Illinois, United States
Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Not specified (potentially onsite due to hospital setting)
High school diploma or ged required
Strong customer service experience needed
Ability to work rotating shifts including holidays
R1 RCM Inc. is seeking a Customer Service Representative for Patient Registration at Ascension St. Elizabeth Hospital in Evanston, Illinois. This role involves assisting patients during the registration process, providing compassionate support, and navigating healthcare systems, with comprehensive training provided for those without a healthcare background

Job Summary

  • This role serves as the first friendly face patients meet when checking into Ascension St. Elizabeth Hospital.
  • The position offers comprehensive training for candidates without prior healthcare experience, making it a launchpad for a growing career.
  • Employees will navigate diverse insurance plans and assist anxious patients while working alongside clinical teams in a fast-paced environment.

Matching Summary

Match Score: 85

R1 RCM Inc. is seeking a Customer Service Representative for Patient Registration at Ascension St. Elizabeth Hospital in Evanston, Illinois. This role involves assisting patients during the registration process, providing compassionate support, and navigating healthcare systems, with comprehensive training provided for those without a healthcare background.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package included

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Strong customer service experience needed
  • Ability to work rotating shifts including holidays

Nice-to-have

  • Medical or healthcare background preferred
  • Compassionate communication skills
  • Fast-paced environment adaptability

Key Requirements

  • High School Diploma or GED
  • Strong customer service experience
  • US-based work authorization (implied)

Work Rights

Not specified

Tailored Resume

Cover Letter