Customer Service Representative

Destination Pet

291
Base: $16.00ph doe; bonus/equity: tips; benefits: ...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people, aiming to provide exceptional service to pet parents. The role requires strong communication skills and the ability to multitask in a dynamic environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling payments, and responding to complaints with professionalism.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people, aiming to provide exceptional service to pet parents. The role requires strong communication skills and the ability to multitask in a dynamic environment.

Salary

Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • elevate the love and lives of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter