Service Advisor

LooksLike Inc

Charleston, South Carolina, US
Remote
Identify and document service needs
Advise customers on services
Schedule service appointments
LooksLike Inc is seeking a Service Advisor in Charleston, South Carolina, responsible for customer service, scheduling maintenance, and documenting service and repair needs. The ideal candidate should have 3-5 years of automotive or customer service experience and possess strong interpersonal skills

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 75

LooksLike Inc is seeking a Service Advisor in Charleston, South Carolina, responsible for customer service, scheduling maintenance, and documenting service and repair needs. The ideal candidate should have 3-5 years of automotive or customer service experience and possess strong interpersonal skills.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Schedule service appointments
  • Compute repair costs
  • Maintain CSI standards

Nice-to-have

  • Demonstrate Core Values
  • Participate in required training
  • Maintain organized work area

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of experience
  • Previous automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Intermediate Microsoft Office skills
  • Valid Driver’s License

Work Rights

Not specified

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