Customer Support Manager

PPD (Thermo Fisher) UK

Multiple Locations
Customer support experience
Team leadership skills
Crm and support systems proficiency
As a Customer Support Manager, you will play a key role in ensuring exceptional customer experience

Job Summary

  • As a Customer Support Manager, you will play a key role in ensuring exceptional customer experience.
  • Your leadership will be crucial in maintaining high levels of customer satisfaction and resolving complex issues.
  • This role offers the opportunity to drive customer satisfaction and loyalty while building leadership capability.

Matching Summary

As a Customer Support Manager, you will play a key role in ensuring exceptional customer experience.

Skills & Requirements

Must-have

  • Customer support experience
  • Team leadership skills
  • CRM and support systems proficiency

Nice-to-have

  • Strong communication skills
  • Project management skills
  • Stakeholder management experience

Key Requirements

  • Bachelor’s degree
  • 3-5 years’ experience in customer support
  • 1-2 years in a supervisory role

Work Rights

Not specified

Tailored Resume

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