Patient Service Representative (psr) - Obstetrics/gynecology
Advocate Health
Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High volume, multiple-task environment
Customer service experience
Handling difficult callers
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals
Job Summary
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
Responsible for patient registration, scheduling, answering phones, resolving patient questions, and coordinating medical records.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance.
Matching Summary
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Benefits Eligible
Skills & Requirements
Must-have
high volume, multiple-task environment
customer service experience
handling difficult callers
patient registration in EMR
answering multiple phone lines
verifying insurance eligibility
Nice-to-have
strong communication skills
ability to solve problems
travel to multiple locations
working under stressful conditions
Key Requirements
High school diploma or equivalent
One to two years related customer service experience