Professional Policy Administration

QBE

Cebu, Philippines
Customer service support
Regulatory compliance
Billing issue resolution
The purpose of this role is to provide customer service support by answering inquiries via phone calls

Job Summary

  • The purpose of this role is to provide customer service support by answering inquiries via phone calls.
  • Additionally, the role involves operating a switchboard to connect callers to the relevant personnel.
  • Ensure 100% regulatory compliance with laws and industry codes.

Matching Summary

The purpose of this role is to provide customer service support by answering inquiries via phone calls.

Skills & Requirements

Must-have

  • Customer service support
  • Regulatory compliance
  • Billing issue resolution

Nice-to-have

  • Call centre experience
  • Insurance industry knowledge
  • Analytical thinking

Key Requirements

  • Tertiary Degree or equivalent
  • Some relevant work experience
  • Call centre experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter