Senior Specialist, Luxe

Airbnb

Gurugram, India
Base: ₹630,000 - ₹846,000 inr; bonus/equity: not s...
On-site
Visual vetting of potential luxe listings
Assess walkthrough reports
Mentor and coach luxe specialists
Airbnb is seeking a Senior Specialist for its Luxe team in Gurugram, India, to provide guidance and support to Operation Specialists while optimizing processes and enhancing service quality. The role involves mentoring team members, leading onboarding processes, and conducting visual vetting of properties to ensure they meet luxury standards

Job Summary

  • Provide mentorship and assistance to Operation Specialists, enhancing the quality of service delivery and promoting professional development.
  • Lead the onboarding of new properties into the Luxe category, ensuring they align with brand, design, and experience criteria.
  • Assess walkthrough reports to determine whether a property should pass or fail Luxe criteria, providing detailed reasoning and recommendations.

Matching Summary

Match Score: 85

Airbnb is seeking a Senior Specialist for its Luxe team in Gurugram, India, to provide guidance and support to Operation Specialists while optimizing processes and enhancing service quality. The role involves mentoring team members, leading onboarding processes, and conducting visual vetting of properties to ensure they meet luxury standards.

Salary

Base: ₹630,000 - ₹846,000 INR; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • visual vetting of potential Luxe listings
  • assess walkthrough reports
  • mentor and coach Luxe Specialists
  • drive process improvement initiatives
  • leadership in queue management

Nice-to-have

  • aesthetic sensibility and understanding of premium guest experience
  • collaboration with Market Managers
  • stakeholder management skills

Key Requirements

  • 6–8 years of experience
  • Bachelor’s Degree or equivalent
  • Background in design, hospitality, architecture, or luxury segment strongly preferred
  • Proficiency in Google Sheets, dashboards, and data analysis

Work Rights

Not specified

Tailored Resume

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