Technical Support Engineer - Performance And Availability

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
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Distributed systems fundamentals
Structured troubleshooting
Root-cause analysis
** Workday is seeking a Technical Support Engineer specializing in Performance and Availability to enhance the reliability and responsiveness of their platform. The role involves troubleshooting complex software issues, monitoring system performance, and collaborating with engineering teams to ensure operational excellence. **

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
  • We proactively detect and eliminate performance bottlenecks, minimize downtime, and optimize system efficiency using advanced monitoring, disciplined engineering practices, and close collaboration with partner teams.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Engineer specializing in Performance and Availability to enhance the reliability and responsiveness of their platform. The role involves troubleshooting complex software issues, monitoring system performance, and collaborating with engineering teams to ensure operational excellence. **

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • distributed systems fundamentals
  • structured troubleshooting
  • root-cause analysis
  • SaaS or on-premise platforms
  • log analysis and performance metrics
  • platform health monitoring

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • passion and customer focus
  • scripting languages for automation
  • familiarity with monitoring tools

Key Requirements

  • 2 years customer support engineering experience
  • Bachelor's degree in CS or related field
  • Operating systems, networking, cloud concepts
  • XML, REST, JSON, File Transport concepts
  • Ticketing systems experience

Work Rights

Not specified

Tailored Resume

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