Guest Service Agent - Russian Speaking

Raffles Seychelles

Seychelles
On-site
Guest satisfaction maximization
Exemplary department standards
Guest recognition and attention
Handling all aspects of Guest service to maximize guest satisfaction

Job Summary

  • Handling all aspects of Guest service to maximize guest satisfaction.
  • Maintain exemplary department standards of behavior and appearance and attitude.
  • Greeting guests upon arrival, check-in and give a resort introduction before introducing the person responsible for the rooming.

Matching Summary

Handling all aspects of Guest service to maximize guest satisfaction.

Skills & Requirements

Must-have

  • Guest satisfaction maximization
  • Exemplary department standards
  • Guest recognition and attention
  • Inter-hotel sales promotion
  • Handling guest complaints
  • Pre-arrival email communication

Nice-to-have

  • Elegant British charm
  • Personalized service
  • Culinary hubs
  • Next-gen wellness experiences
  • Cultural heritage preservation
  • Multi-cultural environment understanding

Key Requirements

  • Minimum 2 years Front Office/Guest Relations experience
  • English and Russian language skills
  • Four or five star hotel experience

Work Rights

Not specified

Tailored Resume

Cover Letter