Ny Kollega Til Contact Center

Europcar Inc

Copenhagen, Denmark
Danish and english fluency required
Experience handling complaints
Proficiency with office software
The role involves managing inquiries from both business and private customers domestically and internationally

Job Summary

  • The role involves managing inquiries from both business and private customers domestically and internationally.
  • Candidates are expected to handle reservations, provide advice on pricing and equipment, and resolve customer issues professionally.
  • The position offers a collaborative team environment of 10 colleagues within a larger organization of 300 employees nationwide.

Matching Summary

The role involves managing inquiries from both business and private customers domestically and internationally.

Skills & Requirements

Must-have

  • Danish and English fluency required
  • Experience handling complaints
  • Proficiency with Office software
  • Phone and email communication skills

Nice-to-have

  • Merchandial education in travel industry
  • Proactive dialogue approach
  • Open office environment preference
  • Interest in new IT systems

Key Requirements

  • High level Danish and English proficiency
  • Office package proficiency
  • Previous complaint handling experience

Work Rights

Not specified

Tailored Resume

Cover Letter