Product Manager – Scams (complaints & Resolution)

CommBank

Multiple Locations
Experience in financial services
Strong problem framing skills
Ability to analyze data
You will help build scalable scams identification, lodgement and resolution experiences at pace

Job Summary

  • You will help build scalable scams identification, lodgement and resolution experiences at pace.
  • You’ll collaborate with partners across Business Banking, Fraud, and Technology.
  • You’ll embed Product Operating Model ways of working, continuous discovery, and outcome-led delivery.

Matching Summary

You will help build scalable scams identification, lodgement and resolution experiences at pace.

Skills & Requirements

Must-have

  • Experience in financial services
  • Strong problem framing skills
  • Ability to analyze data

Nice-to-have

  • Customer-first mindset
  • Excellent communication skills
  • Comfort working iteratively

Key Requirements

  • Experience as a Product Manager
  • Tertiary qualification in business
  • Ability to navigate policy and governance

Work Rights

Not specified

Tailored Resume

Cover Letter