Customer Banking Specialist Relief - Central Victoria Area
CommBank
Warrnambool, Victoria, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The successful applicant will join the relief team to support surrounding branches including Warrnambool, Portland, Hamilton, Camperdown, and Colac
Job Summary
The successful applicant will join the relief team to support surrounding branches including Warrnambool, Portland, Hamilton, Camperdown, and Colac.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
The role involves completing Financial Health Checks to assess customer needs and providing options through education on in-branch technology and digital banking.
Matching Summary
The successful applicant will join the relief team to support surrounding branches including Warrnambool, Portland, Hamilton, Camperdown, and Colac.
Skills & Requirements
Must-have
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
Willingness to travel between branches
Availability for predetermined roster
Nice-to-have
Interest in building a long-term career
Genuine interest in financial wellbeing
Ability to work in busy retail environment
Holistic problem-solving approach
Key Requirements
Proven experience delivering exceptional Customer Service
Experience in Financial Services, Retail or Hospitality
Ability to ask the right questions and act with integrity