Service Manager

DXC Technology Australia & New Zealand

Gloucester, Australia
**
Managing business processes
Deliver exceptional customer experience
Providing and maintaining excellent services
** DXC Technology is seeking a Service Manager for their Gloucester location, emphasizing a people-first culture and a commitment to delivering exceptional customer service. The ideal candidate should possess strong organizational skills and experience in service delivery, with a focus on innovation and agility in problem-solving. **

Job Summary

  • DXC Technology is seeking Service Managers for a platinum account, aiming to deliver an exceptional customer experience by providing and maintaining excellent services.
  • The role involves managing business processes, working in an Agile manner, and reviewing incident, problem, and change management.
  • The company offers competitive compensation, a pension scheme, DXC Select benefits package, Perks at Work discounts, and DXC incentives.

Matching Summary

Match Score: 75

** DXC Technology is seeking a Service Manager for their Gloucester location, emphasizing a people-first culture and a commitment to delivering exceptional customer service. The ideal candidate should possess strong organizational skills and experience in service delivery, with a focus on innovation and agility in problem-solving. **

Skills & Requirements

Must-have

  • managing business processes
  • deliver exceptional customer experience
  • providing and maintaining excellent services
  • reviewing incident, problem, and change management
  • managing risks and resources

Nice-to-have

  • enthusiastic and reliable with a positive attitude
  • eagerness to improve
  • ability to adapt to changing situations

Key Requirements

  • Bachelor's degree or equivalent experience
  • Experience with company products and operating systems
  • Knowledge of Agile and Scrum Methodologies
  • Entry-level ITIL certification
  • Previous relevant experience

Work Rights

Not specified

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