Customer Success Manager, Enterprise

Jones Lang LaSalle (JLL)

London, GBR
Fully remote
Lead end-to-end software implementations
Build executive-level client relationships
Drive user adoption and workflow optimization
JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients

Job Summary

  • JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients.
  • The Customer Success Manager serves as a trusted advisor to senior stakeholders while leading end-to-end software implementations.
  • This role requires orchestrating resources across Product, Support, Professional Services, and Sales teams to ensure client success.

Matching Summary

JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients.

Skills & Requirements

Must-have

  • Lead end-to-end software implementations
  • Build executive-level client relationships
  • Drive user adoption and workflow optimization
  • Coordinate cross-functional internal resources
  • Manage complex project timelines and risks

Nice-to-have

  • Commercial real estate technology expertise
  • Strong change management consulting skills
  • Ability to translate data into insights
  • Experience with diverse cultural backgrounds
  • Proactive relationship management approach

Key Requirements

  • Proven track record in enterprise software implementation
  • Experience engaging C-suite stakeholders
  • Strong project management and testing protocols
  • Regional market expertise in the UK
  • CRE technology expertise preferred

Work Rights

Not specified

Tailored Resume

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