Senior It Support Engineer, Apac

Vantage Data Centers

Not specified; above market total compensation pyc...
Hybrid
Servicenow platform experience required
Active directory azure office 365 support
4-6 years global corporate service desk experience
Vantage Data Centers powers technology for hyperscalers and large enterprises across North America, EMEA, and Asia Pacific

Job Summary

  • Vantage Data Centers powers technology for hyperscalers and large enterprises across North America, EMEA, and Asia Pacific.
  • The role involves providing telephone, email, and field support while maintaining SLAs and managing the IT ticketing system.
  • Employees benefit from an above market total compensation package including comprehensive health, welfare, and retirement benefits.

Matching Summary

Vantage Data Centers powers technology for hyperscalers and large enterprises across North America, EMEA, and Asia Pacific.

Salary

Not specified; Above market total compensation package; Comprehensive suite of health and welfare benefits

Skills & Requirements

Must-have

  • ServiceNow platform experience required
  • Active Directory Azure Office 365 support
  • 4-6 years global corporate service desk experience
  • Hybrid cloud environment support capability
  • Android and IOS mobile device support

Nice-to-have

  • Hands-on networking issue troubleshooting
  • Comptia A+ Network + Microsoft certification
  • ITILv3 qualification preferred
  • No Ego and No Arrogance culture fit
  • Experience with AV equipment and wireless APs

Key Requirements

  • Bachelor of Science degree or equivalent experience
  • 4-6 years in global corporate end user support
  • Current ITILv3 qualification preferred
  • Comptia A+ Network + Microsoft certification advantageous
  • Work rights not specified in posting

Work Rights

Not specified

Tailored Resume

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