Complex Motor Claims Team Manager

AIG Europe Ltd

Manchester, United Kingdom
Technical knowledge of casualty motor claims
Handle claims up to $500,000 usd
Pre-action protocols for motor claims
You will lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values

Job Summary

  • You will lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.
  • Ensure performance against all strategic goals & objectives including the total cost and quality of claim outcomes and be responsible for talent development by setting clear goals and objectives for your team and providing regular performance feedback.
  • AIG values in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

You will lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.

Skills & Requirements

Must-have

  • Technical knowledge of Casualty Motor claims
  • Handle claims up to $500,000 USD
  • Pre-Action Protocols for Motor Claims
  • Legislative/statutory framework governing motor claims
  • Motor market operations knowledge
  • Lead and motivate teams
  • Strong organisational skills

Nice-to-have

  • Strategic mindset
  • Continuous improvement culture
  • Collaborative stakeholder engagement
  • Problem solver with early solutions
  • Empathy and efficiency in service

Key Requirements

  • Experience in leading and motivating teams
  • Sound technical knowledge of Casualty Motor claims
  • Experience handling claims up to $500,000 USD
  • Excellent knowledge of Pre-Action Protocols for Motor Claims
  • Good knowledge of current motor market

Work Rights

Not specified

Tailored Resume

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