Customer Experience Associate

TD Bank

Winnipeg, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions
Understand customer needs
Resolve customer concerns
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.
  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
  • We are committed to providing the support our colleagues need to thrive both at work and at home through regular development conversations, training programs, and a competitive benefits plan.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • MS Office proficiency
  • Detail-oriented

Nice-to-have

  • Charming self
  • Go-getter
  • Dynamic communicator
  • Team effectiveness
  • Operational improvements

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office
  • Established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter