As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will support customers with enquiries, process credit applications, and complete Financial Health Checks to assess needs.
Working with us means you’ll positively impact customers’ lives by helping them make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Excellent communication skills
Ability to articulate financial terms clearly
Work in a busy retail environment
Support account enquiries and credit applications
Conduct Financial Health Checks
Nice-to-have
Genuine interest in banking career
Problem solving and effective solutions
Champion risk-adverse culture
Educate customers on digital banking options
Key Requirements
Experience in financial services, retail or hospitality
Availability for part-time roster Monday to Friday 11am-3pm
Ability to work in a commercially driven retail environment