Key Account Excellence Investigation Analyst

UPS Marken

Doral, FL, US
Investigative rigor and root cause analysis
Regulatory compliance audits tsa/faa
Hazmat shipping protocols knowledge
Marken is seeking a strategic and solutions-driven Key Account Excellence Investigation Analyst to join a growing team dedicated to operational excellence and client satisfaction

Job Summary

  • Marken is seeking a strategic and solutions-driven Key Account Excellence Investigation Analyst to join a growing team dedicated to operational excellence and client satisfaction.
  • You’ll collaborate across Operations, Quality, and regional departments to resolve issues, enhance processes, and prevent future incidents while driving performance and strengthening client relationships.
  • The role involves championing continuous improvement by documenting findings, recommending preventive actions, and contributing to Marken’s growth in healthcare logistics.

Matching Summary

Marken is seeking a strategic and solutions-driven Key Account Excellence Investigation Analyst to join a growing team dedicated to operational excellence and client satisfaction.

Skills & Requirements

Must-have

  • Investigative rigor and root cause analysis
  • Regulatory compliance audits TSA/FAA
  • Hazmat shipping protocols knowledge
  • Client and internal team collaboration
  • Use of logistics tracking technologies
  • Continuous improvement and process enhancement

Nice-to-have

  • Experience in military or law enforcement
  • Strong communication and interpersonal skills
  • Ability to maintain strict confidentiality
  • Time management skills
  • Fast-paced collaborative environment

Key Requirements

  • Bachelor’s Degree or international equivalent preferred
  • Experience in healthcare, pharmaceuticals, or essential labs
  • Familiarity with airline logistics and dangerous goods regulations
  • U.S. citizenship or lawful work authorization
  • Prior military, law enforcement, or investigation experience preferred

Work Rights

Must be U.S. Citizen, National, or authorized to work

Tailored Resume

Cover Letter