Job Summary

• The Patient Advocate I provides unbranded, disease state education, and peer to peer support to people living with Primary Immunodeficiency enrolled in MyIgSource.
• Responsibilities include making and handling calls, providing education on PI and Ig treatment, enrolling patients in MyIgSource, and attending patient events.
• The role requires a Bachelor's degree (strongly preferred) or 3-5 years of customer service/teaching experience, with significant education or experience with primary immunodeficiency strongly preferred.

Matching Summary

Salary

Base: $71,800.00 - $112,860.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) with match, disability, life insurance, tuition reimbursement, paid volunteer time off, holidays, well-being benefits, sick time, vacation time

Skills & Requirements

Key Requirements

• Bachelor's degree (strongly preferred)
• 3-5 years customer service/sales or teaching experience
• Significant education or experience with PI
• Patient Advocacy, healthcare, or regulated industry experience preferred
• Proficient communication and interpersonal skills
• Strong understanding of pharmaceutical/biotech/medical device industries
• Ability to travel 25%

Work Rights