Delivery Station Customer Service Associate, DSL

Amazon

Sarasota, FL, US
On-site
In-person, phone, and email communication
Lift and carry up to 49 pounds
Stand and walk for shifts up to 12 hours
Amazon is seeking a Delivery Station Customer Service Associate in Sarasota, FL, to enhance customer experience by providing real-time support within their logistics operations. The role involves direct communication with customers, problem-solving, and ensuring timely package delivery

Job Summary

  • The role involves providing real-time, hands-on support to ensure customers receive packages on time as promised.
  • Associates will communicate directly with customers via person, phone, and email to resolve delivery issues and set expectations.
  • The position requires working a flexible full-time schedule in an environment that may vary in temperature and noise levels.

Matching Summary

Match Score: 85

Amazon is seeking a Delivery Station Customer Service Associate in Sarasota, FL, to enhance customer experience by providing real-time support within their logistics operations. The role involves direct communication with customers, problem-solving, and ensuring timely package delivery.

Skills & Requirements

Must-have

  • In-person, phone, and email communication
  • Lift and carry up to 49 pounds
  • Stand and walk for shifts up to 12 hours
  • Resolve customer delivery issues quickly
  • Work in variable temperature and noise environments

Nice-to-have

  • Empathetic approach to customer needs
  • Logical problem-solving skills
  • Flexible full-time schedule availability
  • Strong written grammar and conciseness
  • Understanding of local delivery connections

Key Requirements

  • Ability to lift up to 49 pounds
  • Availability for 40+ hour work weeks
  • Physical ability to stand and walk for 12 hours

Work Rights

Not specified

Tailored Resume

Cover Letter