BD is seeking a Field Service Technician for the Pyxis Dispensing Devices in Kansas City, responsible for providing on-site and remote technical support, service, and repair for automated dispensing systems in healthcare facilities. The ideal candidate should have a blend of technical expertise and strong communication skills, along with relevant certifications and experience in a customer-facing service environment
Job Summary
Provide efficient and effective field service support to all BD dispensing customers within a given territory.
Diagnose, service, and resolve hardware and software issues for BD Pyxis automated dispensing systems.
This is a remote field-based position requiring daily travel to customer locations within an assigned territory.
Matching Summary
Match Score: 85
BD is seeking a Field Service Technician for the Pyxis Dispensing Devices in Kansas City, responsible for providing on-site and remote technical support, service, and repair for automated dispensing systems in healthcare facilities. The ideal candidate should have a blend of technical expertise and strong communication skills, along with relevant certifications and experience in a customer-facing service environment.
Salary
Base: $23.80 - $36.80 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Technical support for BD Pyxis systems
Hardware and software issue diagnosis
Preventive maintenance implementation
On-site and remote technical support
Customer-facing field service environment
Nice-to-have
Collaborate with cross-functional teams
Deliver excellent service experience
Independent work with minimal supervision
Strong interpersonal communication skills
Key Requirements
CompTIA A+ Certification
Valid driver's license
24x7 on-call experience
Experience with computer electronics, Windows OS, and networking
Medical device or electromechanical device service/repair experience