Global Process Expert - Claims And Dispute

Sanofi

Budapest, Hungary
Fully remote
Customer contact management processes
Claims and disputes management
Sap s4 hana experience
This role drives Core Model enhancements, deployments, and continuous improvement initiatives to ensure global adherence, efficiency, and best-in-class practices for Order to Cash processes

Job Summary

  • This role drives Core Model enhancements, deployments, and continuous improvement initiatives to ensure global adherence, efficiency, and best-in-class practices for Order to Cash processes.
  • Main responsibilities include contributing to the design, development, and optimization of core model processes for customer requests, claims, and disputes, and leading change management efforts.
  • The company offers international projects, rich learning and growth opportunities, and a rapidly expanding team with clear career progression paths.

Matching Summary

This role drives Core Model enhancements, deployments, and continuous improvement initiatives to ensure global adherence, efficiency, and best-in-class practices for Order to Cash processes.

Skills & Requirements

Must-have

  • Customer Contact Management processes
  • Claims and Disputes Management
  • SAP S4 Hana experience
  • Salesforce Service Cloud experience
  • KPI dashboard creation and analysis
  • Order to Cash (O2C) processes

Nice-to-have

  • Multicultural mindset
  • Proactive attitude and ownership
  • Adaptability to ambiguous situations
  • Innovation and creative mindset
  • Continuous improvement mindset

Key Requirements

  • Minimum 5 years of experience
  • Bachelor’s or Master’s degree
  • Fluent English
  • SAP S4 Hana experience
  • Salesforce Service Cloud experience

Work Rights

Not specified

Tailored Resume

Cover Letter