Member Service Representative (full-time) - Fullerton/brea
Navy Federal Credit Union
Fullerton, CA, United States
Not specified; competitive pyy based on market dat...
On-site
Experience building effective relationships
Research analytical and problem-solving skills
Ability to navigate multiple systems efficiently
Navy Federal Credit Union is seeking a full-time Member Service Representative for their Fullerton and Brea locations. The role involves assisting members with various banking services and products while ensuring a high level of customer satisfaction
Job Summary
This position provides the full range of products and services including depository accounts, lending products, and credit cards to members.
The role involves performing moderately complex platform banking functions while developing confidence and independence under supervision.
Navy Federal Credit Union offers a meaningful career experience with highly competitive pay, generous benefits, and recognition as a Fortune 100 Best Company to Work For.
Matching Summary
Match Score: 85
Navy Federal Credit Union is seeking a full-time Member Service Representative for their Fullerton and Brea locations. The role involves assisting members with various banking services and products while ensuring a high level of customer satisfaction.
Salary
Not specified; Competitive pay based on market data; Generous benefits and perks included
Skills & Requirements
Must-have
Experience building effective relationships
Research analytical and problem-solving skills
Ability to navigate multiple systems efficiently
Sound judgment for informed decisions
Effective verbal and written communication
Nice-to-have
Working knowledge of deposit and loan products
Previous customer service in banking industry
Supporting team knowledge sharing best practices
Embracing change initiatives in dynamic environment
Key Requirements
Experience working independently and in a team environment
Maintaining composure in high-production changing environment
Compliance with federal and institutional regulations