Client Service Representative

CIBC

St. Albert, Canada
Base: not specified; bonus/equity: not specified; ...
Client account management
Financial services product knowledge
Client issue resolution
As a Client Service Representative, you’ll be the first line of support helping clients with their day-to-day banking needs and connecting them with the right team members

Job Summary

  • As a Client Service Representative, you’ll be the first line of support helping clients with their day-to-day banking needs and connecting them with the right team members.
  • CIBC offers competitive compensation, banking benefits, a defined benefit pension plan, wellbeing support, and personalized recognition programs.
  • The company fosters a culture of inclusion, ambition, and continuous growth with initiatives like Purpose Day, a paid day off dedicated to personal development.

Matching Summary

As a Client Service Representative, you’ll be the first line of support helping clients with their day-to-day banking needs and connecting them with the right team members.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Competitive compensation, banking benefits, defined benefit pension plan, vacation offering, wellbeing support, employee and family assistance programs

Skills & Requirements

Must-have

  • Client account management
  • Financial services product knowledge
  • Client issue resolution
  • Transaction assistance
  • Mobile banking technology expertise
  • Flexible work hours including evenings and weekends
  • On-site full-time work

Nice-to-have

  • Relationship-oriented approach
  • Goal oriented
  • Strong sense of curiosity
  • Respect and authenticity in communication
  • Teamwork and accountability values
  • Passion for learning and development

Key Requirements

  • Legally eligible to work in location
  • Flexible to work multiple banking centres
  • Ability to work evenings and weekends
  • Full-time on-site availability

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter