Performance Manager, Customer Training

Sunbelt Rentals

Kitchener, ON, Canada
Base: $100,694.00 - $151,042.00; bonus/equity: not...
On-site
Supervise field safety trainers
Grow safety training revenue
Monitor training schedules
Sunbelt Rentals is seeking a Performance Manager for Customer Training in Kitchener, ON, responsible for overseeing and optimizing safety training operations. The ideal candidate will have leadership experience and a strong understanding of safety regulations within the construction industry

Job Summary

  • The Manager, Customer Safety Trainer is primarily responsible for recruiting, coaching and supervising field safety trainers to ensure optimal productivity, and for growing safety training revenue and operating margins for their assigned coverage areas.
  • Responsibilities include coaching trainers on productivity, ensuring compliance with SOPs and policies, monitoring training schedules, and leading trainer recruitment and onboarding processes.
  • The role requires a broad knowledge of construction industry safety standards, practices, and regulations, with a willingness to travel 20%-40%.

Matching Summary

Match Score: 85

Sunbelt Rentals is seeking a Performance Manager for Customer Training in Kitchener, ON, responsible for overseeing and optimizing safety training operations. The ideal candidate will have leadership experience and a strong understanding of safety regulations within the construction industry.

Salary

Base: $100,694.00 - $151,042.00; Bonus/Equity: Not specified; Benefits: health, dental, vision, life insurance, wellbeing, retirement plan with employer matching

Skills & Requirements

Must-have

  • supervise field safety trainers
  • grow safety training revenue
  • monitor training schedules
  • recruitment and onboarding
  • compliance with CSA standards
  • provincial regulatory interpretation

Nice-to-have

  • customer-service and solutions oriented
  • partnering with local industry groups
  • upselling and cross-selling training

Key Requirements

  • Bachelor’s degree or equivalent
  • Demonstrated leadership and supervisory skills
  • Understanding of a Profit and Loss Statement
  • Broad knowledge of construction industry safety standards
  • Ability and willingness to travel (20%-40%)
  • Proficiency in MS Office products

Work Rights

Not specified

Tailored Resume

Cover Letter