Base: $15-$16 usd ph; bonus/equity: not specified;...
On-site
Customer-centric leadership in fast-paced environment
Enforce membership compliance and safety protocols
Maintain cleanliness of saunas and recovery rooms
The role focuses on creating loyal, lifelong fans by providing exceptional service across all brand amenities like Refresh & Recovery and The Tank
Job Summary
The role focuses on creating loyal, lifelong fans by providing exceptional service across all brand amenities like Refresh & Recovery and The Tank.
Employees are expected to enforce safety protocols, maintain cleanliness, and ensure equipment functionality to prioritize member health and experience.
Benefits include free membership for the employee and a family member, daily pay options, and comprehensive health insurance coverage.
Matching Summary
The role focuses on creating loyal, lifelong fans by providing exceptional service across all brand amenities like Refresh & Recovery and The Tank.
Salary
Base: $15-$16 USD per hour; Bonus/Equity: Not specified; Benefits: Free membership, health/dental/vision, 401(k) matching
Skills & Requirements
Must-have
Customer-centric leadership in fast-paced environment
Enforce membership compliance and safety protocols
Maintain cleanliness of saunas and recovery rooms
Identify and report equipment technical issues
Conduct daily audits of amenity functionality
Nice-to-have
Passionate about health and wellness industry
Previous customer service experience preferred
Willingness to learn specific recovery services
Embraces core values of team and optimism
Ability to multitask effectively with members
Key Requirements
CPR/AED certification required within 30 days of hire
Must successfully pass background check
Availability to work weekends, evenings, and holidays