Service Center Assistant

culearn.cornell.edu

Ithaca, New York, US
Base: $24.30 - $26.79ph; bonus/equity: not specifi...
Fully remote
Excellent customer service
Attention to detail
Key disbursements and mail services
The Service Center Assistant position at Cornell University focuses on providing exceptional customer service to students and guests, managing administrative tasks, and ensuring a welcoming environment. The role requires a high school diploma or equivalent along with relevant experience, emphasizing attention to detail and collaboration

Job Summary

  • The Service Center Assistant promotes a welcoming and informative reception to all students and guests by providing a high level of customer service around critical tasks such as key disbursements, mail, and package services.
  • The Service Center Assistant ensures that all daily administrative and clerical processes are complete for their respective Service Center in an efficient and timely manner and will also coordinate the efforts of student guest service agents.
  • This role will collaborate on annual initiatives that have a larger impact on other Service Centers and House offices.

Matching Summary

Match Score: 75

The Service Center Assistant position at Cornell University focuses on providing exceptional customer service to students and guests, managing administrative tasks, and ensuring a welcoming environment. The role requires a high school diploma or equivalent along with relevant experience, emphasizing attention to detail and collaboration.

Salary

Base: $24.30 - $26.79/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service
  • Attention to detail
  • Key disbursements and mail services
  • Administrative and clerical processes
  • Proficiency with basic Office software

Nice-to-have

  • Welcoming and inclusive environment
  • Good judgment and tact
  • Confidentiality
  • Prioritize resources
  • Strong working relationships

Key Requirements

  • High school diploma or equivalent
  • At least two years of related experience
  • Experience modeling values that support inclusion, belonging, and well-being

Work Rights

Not specified

Tailored Resume

Cover Letter