Relationship Manager - Grata

Grata

San Francisco, US
$82,900.00 - $142,000.00; bonuses, commissions, or...
Hybrid
Account management
Customer engagement
High customer renewal rates
Grata is the leading private market dealmaking platform, helping investors discover and win more deals with comprehensive data on private companies

Job Summary

  • Grata is the leading private market dealmaking platform, helping investors discover and win more deals with comprehensive data on private companies.
  • The Relationship Manager will be the lead contact for assigned accounts, ensuring high customer satisfaction, driving ROI, and becoming a trusted advisor.
  • This role focuses on driving commercial success through account retention, renewal, and upgrade revenue by maximizing product adoption and user counts.

Matching Summary

Grata is the leading private market dealmaking platform, helping investors discover and win more deals with comprehensive data on private companies.

Salary

$82,900.00 - $142,000.00; Bonuses, commissions, or overtime if applicable; Health insurance, retirement savings plan, paid time off

Skills & Requirements

Must-have

  • Account management
  • Customer engagement
  • High customer renewal rates
  • Drive customer ROI
  • Maximize account retention
  • Cross sales of new product modules

Nice-to-have

  • Innovative
  • Persuasive
  • Genuine curiosity
  • Value-added mindset
  • Proactive approach
  • Adapt to change

Key Requirements

  • 3-5 years customer-facing experience
  • Commercial experience managing renewals and upsells
  • Proven proficiency engaging directly with customers
  • Experience developing value-added communications
  • Demonstrable success identifying risk and growth opportunities
  • Exceeding target KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter