Marathon Health is seeking a Client Success Director responsible for leading a team of Account Managers to ensure client satisfaction and success in their healthcare services. This remote position requires strong leadership and strategic planning skills, with a focus on data-driven insights and collaboration with various stakeholders
Job Summary
The Client Success Director serves as a senior Account Executive, providing strategic leadership and mentorship to a team of Account Managers.
This role drives alignment across client goals and internal operations, advocates for client success at the enterprise level, and acts as a trusted escalation point and resource for resolving complex challenges.
By leveraging healthcare data insights, market intelligence, and best practices, the Director plays a critical role in guiding enterprise clients through complex challenges and shaping the evolution of service delivery.
Matching Summary
Match Score: 85
Marathon Health is seeking a Client Success Director responsible for leading a team of Account Managers to ensure client satisfaction and success in their healthcare services. This remote position requires strong leadership and strategic planning skills, with a focus on data-driven insights and collaboration with various stakeholders.
Salary
Base: $110,000 - $175,000/yr; Bonus/Equity: annual incentive; Benefits: Not specified
Skills & Requirements
Must-have
Strategic client advisory
Account management team leadership
Client renewal process ownership
Revenue growth initiatives
Healthcare data analytics
Cross-functional collaboration
Nice-to-have
Executive presence and relationship building
Data translation into actionable insights
Managing ambiguity and driving solutions
High accountability for client satisfaction
Key Requirements
8+ years progressive experience in client success, healthcare operations, or strategic account management
Proven leadership experience managing teams
Proven success managing enterprise-level clients
Strong command of healthcare data analytics
Bachelor’s degree in business, Healthcare Administration, or related field