Wref Service Owner

GlaxoSmithKline

Base: pln 226,500 - pln 377,500 gross (pol + ); bo...
End-to-end service performance
Global service strategies
Standardize operating models
As Global Service Owner, you will be accountable for the end-to-end performance, governance, and continuous improvement of multiple WREF services

Job Summary

  • As Global Service Owner, you will be accountable for the end-to-end performance, governance, and continuous improvement of multiple WREF services.
  • Develop and deploy global service strategies aligned to WREF objectives, employee experience goals, and regional needs.
  • The company aims to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

Matching Summary

As Global Service Owner, you will be accountable for the end-to-end performance, governance, and continuous improvement of multiple WREF services.

Salary

Base: PLN 226,500 - PLN 377,500 gross (Poland); Bonus/Equity: Eligible for bonus and/or awards for exceptional performance; Benefits: Statutory benefits in Poland, private healthcare, additional paid days off, life insurance, private pension plan, fully paid parental leave & care of family member leave.

Skills & Requirements

Must-have

  • End-to-end service performance
  • Global service strategies
  • Standardize operating models
  • Improve employee experience
  • Service decision-making
  • Consistent SOWs and governance

Nice-to-have

  • Strategic thinker
  • Agile working culture
  • Customer focus
  • Influencing change
  • Change leadership skills

Key Requirements

  • Experience in Facilities Management
  • Experience in Real Estate Management
  • Managing or governing service partners
  • Broad understanding of REM/FM industry
  • Cross-functional collaboration
  • Defining metrics and dashboards
  • Proven track record of customer focus
  • Creating business cases
  • Excellent interpersonal skills
  • Senior leadership interaction

Work Rights

Not specified

Tailored Resume

Cover Letter